Lexus Service Advisor

Company: Toyota/Lexus of Knoxville
Location: Knoxville
Posted on: February 15, 2026

Job Description:

Job Description Job Description Responsibilities: Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Qualifications: Experience is preferred but not required Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Clean driving record Willing to submit to a pre-employment background check & drug screen Dealership Benefits Insurance plans available for eligible full time associates Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Voluntary Accidental Insurance Voluntary Critical Insurance 401k retirement Paid Holidays for eligible associates Paid vacations for eligible associates Employee discounts Sick Leave for eligible associates Drug Free workplace

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