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Collections Specialist

Company: Check into Cash
Location: Cleveland
Posted on: July 7, 2019

Job Description:

Start your CAREER with Check Into Cash!

  • Leader in the industry
  • Opportunities for advancement
  • Great Work/Life Balance
  • No Sunday Hours and Major Holidays off
  • Paid Vacation
  • Benefits including health, dental, vision and a 401(k)
  • Comprehensive Training provided
    • Make outbound calls to initiate customer contact
    • Answer inbound phone calls from delinquent customers.
    • Negotiate payment plans/arrangements to best benefit the customer and the company.
    • Provide thorough, efficient and accurate account updates on computer files for each call made or received.
    • Maintain quality and accuracy for compliance.
    • Assist customers in finding a resolution
    • Ensure all customer information is correct, including phone numbers and addresses.
    • Follow up on accounts to ensure payments are made.
    • Maintain the highest level of confidentiality regarding personally identifiable information.
      Requirements:
      • High School Diploma
      • Must have previous collections experience, two or more years
      • Self-starter who can prioritize tasks and stay organized
      • Excellent problem solving and negotiation skills.
      • Ability to follow established policies, procedures, and training guidelines.
      • Proficient in Microsoft Office (Outlook, Word, and Excel).
      • Strong mathematical skills, ability to calculate and understand interest and fee rates.Full-Time Hours Candidates must be available to work four days a week 10:00am - 7:00pm with one day off during the week and 9:00am - 6:00pm every Saturday.

Keywords: Check into Cash, Cleveland , Collections Specialist, Accounting, Auditing , Cleveland, Tennessee

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