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RECEPTIONIST-CLINIC

Company: Catholic Health Initiatives
Location: Cleveland
Posted on: March 8, 2020

Job Description:

RECEPTIONIST-CLINICLocation: CLEVELAND, TENNESSEE, UNITED STATESNew Requisition #: 2019-R0270233Post Date: 6 days agoPosition Type: RegularScheduled Hours per 2 week Pay Period: 80Primary Location: TN > CLEVELAND > MOUSE CREEK-PUBLIX CENTERJob Summary: Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associates with the patient intake process and performs routine duties within the clinic.Key Responsibilities:

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guideline.
  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepare charts for patient appointments making sure all necessary information is complete.
  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
  • Perform other duties as assigned.Education:
    • High school diploma or equivalentrequiredExperience:
      • 1 year of healthcareexperience preferred
      • Electronic medical recordexperience preferredAdditionalResponsibilities:
        • Demonstrates a commitment toservice, organization values and professionalism through appropriateconduct and demeanor at all times.
        • Adheres to and exhibits our corevalues :
        • Reverence : Having a profound spiritof awe and respect for all creation, shaping relationships to self, to oneanother and to God and acknowledging that we hold in trust all that hasbeen given to us.
        • Integrity: Moral wholeness, soundness,uprightness, honesty and sincerity as a basis of trustworthiness.
        • Compassion: Feeling with others, beingone with others in their sorrows and joys, rooted in the sense ofsolidarity as members of the human community.
        • Excellence: Outstanding achievement,merit, virtue; continually surpassing standards to achieve/maintainquality.
        • Maintains confidentialityand protects sensitive data at all times.
        • Adheres to organizationaland department specific safety standards and guidelines.
        • Works collaboratively andsupports efforts of team members.
        • Demonstrates exceptionalcustomer service and interacts effectively with physicians, patients,residents, visitors, staff and the broader health care community.Catholic Health Initiatives and its organizations are EqualOpportunity EmployersNOTICE This position requires a criminal backgroundcheck. Therefore, you may be required to provide information about yourcriminal history in order to be considered for this position. Additional Information
          • Requisition ID: 2019-R0270233
          • Schedule: Full-time
          • Shift: Day Job
          • Market: CHI-Franciscan St. Francis Hospital About UsWe are excited to share that CHI was named as one of Americas Best Employers 2019, by Forbes. Clickhereto learn more.Chances are, youre here because youre looking for a career offering greater opportunity, challenge and fulfillment. Were confident youll find all three at CHI. As one of the nations largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn MoreEqual Opportunity EmploymentConsistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

Keywords: Catholic Health Initiatives, Cleveland , RECEPTIONIST-CLINIC, Administration, Clerical , Cleveland, Tennessee

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