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Dental Front Office Receptionist / Coordinator

Company: Mouse Creek Dental Care
Location: Cleveland
Posted on: January 5, 2022

Job Description:

Overview: Business Assistant Mouse Creek Dental Care is looking for a Business Assistant to join our team! Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Responsibilities: More about the role

  • Greet and welcome patients as they enter the officeto create a great first impression of our team
  • Managefront office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What Youll Gain
    • Competitive benefits including health insurance, retirement savings plans, six paidholidays,and PTO (paid time off)
      • Front loaded educationand training, providing youtheopportunity to develop to your full potential
        • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential About Mouse Creek Dental Care Mouse Creek Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
          • Join a 11 person team that thrives on collaboration, communication, and community
          • Two Doctor Practice with a team work mentality. We're like Family! Qualifications: Minimum Qualifications
            • Experience working in a fast-paced and customer-centric environment
            • Excellent communication and organizational skills Preferred Experience
              • 1+years of experiencein a dental or medical setting
              • 1+years of experiencewith insurance billing and accountsreceivable
              • Dentrix or other dental software experience Physical Requirements:
                • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
                • Prolonged periods sitting at a desk and working on a computer
                • Must be able to lift up to 15 pounds at times
                • Availability to attend virtual training sessions (or in-person)periodically throughout the year Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, were committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. COVID-19: The Company and supported offices comply with all local, state and federal regulations. Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing.

Keywords: Mouse Creek Dental Care, Cleveland , Dental Front Office Receptionist / Coordinator, Administration, Clerical , Cleveland, Tennessee

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