Lexus Service Cashier/BDC

Company: Toyota/Lexus of Knoxville
Location: Knoxville
Posted on: February 21, 2026

Job Description:

Job Description Job Description At Lexus of Knoxville we value our employees. We treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. Friendly, upbeat, personably, and team atmosphere. No one person has one specific job. Our job at the end of the day is to serve our customers in the most professional and communicative way possible. RESPONSIBILITIES Handle all coming phone calls Cashier will handle payments from service customers Transfer calls to the appropriate parties, service advisors, parts department, etc. Schedule appointments for customers with Special order parts. Handle customer complaints with integrity and pose. When necessary, refer a dissatisfied customer to the appropriate individuals for resolution. Answer online chat communications QUALIFICATIONS Fantastic communication skills with your customers Professional, well-groomed personal appearance Willing to submit to a pre-employment background check & drug screen BENEFITS Insurance plans available for eligible full-time associates Medical, dental, and vision insurance Life and disability insurance 401K Paid holidays for eligible associates Paid vacation for eligible associates Employee discounts Sick leave for eligible associates A drug-free workplace We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Toyota/Lexus of Knoxville, Cleveland , Lexus Service Cashier/BDC, Administration, Clerical , Knoxville, Tennessee