Patient Service Representative
Company: ProKatchers LLC
Location: Temple
Posted on: January 5, 2026
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Job Description:
Job Description Job Title : Patient Service Representative
Location : Temple, TX 76502 Duration : 06 Months Shift Details :
On-Site Job Description: Responsible for professionally and
enthusiastically answering incoming calls and electronic requests
from patients, family members and other external parties to
register new patients, schedule healthcare appointments, answer
questions, handle complaints, troubleshoot problems and provide
information on behalf of the institution. Identifies and resolves
discrepancies or missing information and accurately enters data
into the electronic medical record system. Verifies insurance
coverage or determines patient self-pay responsibility and provides
cost information. Schedules healthcare appointments based on need,
patient request and in accordance with system and clinic
guidelines. Interprets physician orders to schedule appointments
and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or
CCS training program and successfully complete competency exam to
maintain position. Experience Preference: Prior customer service
experience is strongly preferred
Keywords: ProKatchers LLC, Cleveland , Patient Service Representative, Customer Service & Call Center , Temple, Tennessee
