Service Advisor
Company: Sherman's Auto Repairs
Location: Tucker
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description Benefits: Paid holidays Paid
vacation Bonus based on performance Competitive salary Free
uniforms Paid time off Training & development About the Role: Join
Sherman's Auto Repairs as a Service Advisor, where you'll be the
vital link between our customers and our skilled technicians. In
this dynamic role, you'll provide exceptional service and ensure
that every vehicle receives the attention it deserves, all while
working in a supportive and friendly environment. Responsibilities:
Greet customers and assess their vehicle service needs with
professionalism and empathy. Provide accurate estimates and explain
repair services clearly to customers. Schedule appointments and
manage workflow to optimize service efficiency. Maintain up-to-date
knowledge of automotive technologies and repair processes. Follow
up with customers post-service to ensure satisfaction and build
relationships. Handle customer inquiries and resolve issues with a
positive attitude. Collaborate with technicians to ensure timely
and quality service delivery. Maintain accurate records of customer
interactions and service history. Requirements: Previous experience
as a Service Advisor or in a similar customer service role. Strong
communication and interpersonal skills with a customer-focused
mindset. Knowledge of automotive repair processes and terminology.
Ability to work in a fast-paced environment while managing multiple
tasks. Proficient in using service management software and
Microsoft Office Suite. High school diploma or equivalent;
automotive certifications are a plus. Valid driver's license and a
clean driving record. Positive attitude and a willingness to learn
and grow within the company. About Us: Sherman's Auto Repairs has
been serving the Tucker, GA community for over 15 years, earning a
reputation for reliability and excellence. Our customers appreciate
our commitment to quality service and transparency, while our
employees enjoy a collaborative atmosphere that fosters growth and
development.
Keywords: Sherman's Auto Repairs, Cleveland , Service Advisor, Customer Service & Call Center , Tucker, Tennessee
