STORE MANAGER
Company: DOLLAR GENERAL
Location: Cleveland
Posted on: May 21, 2023
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Job Description:
Dollar General Corporation has been delivering value to shoppers
for more than 80 years. Dollar General helps shoppers Save time.
Save money. Every day. - by offering products that are frequently
used and replenished, such as food, snacks, health and beauty aids,
cleaning supplies, basic apparel, housewares and seasonal items at
everyday low prices in convenient neighborhood locations. Dollar
General operates more than 18,000 stores in 47 states, and we're
still growing. Learn more about Dollar General at
www.dollargeneral.com.GENERAL SUMMARY:Responsible for the
management of all employees in the effective planning and
implementation of all store processes, including ordering,
receiving, stocking, presentation, selling, staffing and
support.DUTIES and ESSENTIAL JOB FUNCTIONS:Recruit, select and
retain qualified employees according to federal and state labor
laws and company policies; ensure store is properly staffed.Provide
proper training for employees; conduct performance evaluations;
identify gaps for appropriate solutions and/or counseling, up to
and including termination.Make recommendations regarding employee
pay rate and advancement.Communicate performance, conduct and
safety expectations regularly; coordinate meetings and events to
encourage safety, security and policies.Ensure that the store is
appropriately staffed and effectively opened and closed each day.
Personally open the store a minimum of two times per week;
personally close the store a minimum of two times per week.Evaluate
operating statements to identify business trends (including sales,
profitability, and turn), expense control opportunities, potential
shrink, and errors.Order to ensure the meeting or exceeding of
in-stock targets; review ordering plan, seasonal direction and
inventory management issues on a weekly basis; follow up on Basic
Stock Replenishment (BSR)/cycle counts.Facilitate the efficient
staging, stocking and storage of merchandise by following defined
company work processes.Ensure that all merchandise is presented
according to established practices; utilize merchandise fixtures
properly including presentation, product pricing and
signage.Maintain accurate inventory levels by controlling damages,
markdowns, scanning, paperwork, and facility controls.Ensure the
financial integrity of the store through strict cashier
accountability, key control, and adherence to stated company
security practices and cash control procedures.Provide superior
customer service leadership.Maintain a clean, well-organized store;
facilitate a safe and secure working and shopping
environment.Ensure that store is adequately equipped with tools
necessary to perform required tasks.Follow company policies and
procedures as outlined in the Standard Operating Procedures manual,
Employee Handbook, and company communications; ensure employee
compliance.Complete all paperwork and documentation according to
guidelines and deadlines.KNOWLEDGE and SKILLS:Ability to read and
interpret documents such as diagrams, safety rules, operating and
maintenance instructions, and procedures manualsAbility to perform
mathematical calculations such as addition, subtraction,
multiplication, division, and percentages.Knowledge of cash
handling procedures including cashier accountability and deposit
control.Ability to perform IBM cash register functions to generate
reports.Knowledge of inventory management and merchandising
practices. Effective oral and written communication
skills.Effective interpersonal skills.Knowledge of recruiting,
interviewing, hiring, counseling and termination practices
including legal compliance and internal processes.Knowledge of
cash, facility and safety control policies and practices (deposits,
store keys, SAFE program, etc.)Good organization skills with
attention to detail.Ability to solve problems and deal with a
variety of situations where limited standardization exists.Certain
store locations may give preference to bilingual Spanish
speakers.WORK EXPERIENCE and/or EDUCATION:High school diploma or
equivalent strongly preferred. One year of management experience in
a retail environment preferred. COMPETENCIES:Aligns motives, values
and beliefs with Dollar General values.Supports ownership by
tapping into the potential of others.Acts as a liaison between the
corporate office and store employees.Fosters cooperation and
collaboration.Interacts with staff tactfully yet directly and
maintains an open forum of exchange.Demonstrates responsiveness and
sensitivity to customer needs.Applies basic principles of retail
(i.e., ordering cycles, peak inventories, merchandise flow,
etc.).Provides continuous attention to development of
staff.Recruits, hires and trains qualified applicants to fulfill a
store need.Ensures store compliance to federal labor laws and
company policies and procedures.WORKING CONDITIONS and PHYSICAL
REQUIREMENTS:Frequent walking and standing.Frequent bending,
stooping and kneeling to run check out station, stock merchandise
and unload trucks.Frequent handling of merchandise and equipment
such as hand-held scanner, pricing guns, box cutters, merchandise
containers, two-wheel dollies, and U-boats (six-wheel
carts).Frequent and proper lifting of up to 40 pounds; occasional
lifting of up to 55 pounds.Occasional climbing (using
ladder).Regularly driving/providing own transportation to make bank
deposits and occasionally to attend management meetings and to
other Dollar General stores.Fast-paced environment; moderate noise
level.Occasionally exposed to outside weather conditions.Dollar
General Corporation is an equal opportunity employer.
Keywords: DOLLAR GENERAL, Cleveland , STORE MANAGER, Executive , Cleveland, Tennessee
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