Case Management Director

Company: Emory Valley Center Inc
Location: Oak Ridge
Posted on: February 21, 2026

Job Description:

Job Description Job Description Description: CASE MANAGEMENT DIRECTOR Location: In-person opportunity in Oak Ridge, TN Hours: Full-time (Mon - Fri), Exempt Rate of Pay: $23.50 hourly / $48,900 annual (BOE) Benefits Include: Medical, Dental, Vision, Paid Time Off (PTO), Retirement Plan, and more! Emory Valley Center is seeking a dedicated and experienced professional to join our team as the Case Management Director. This leadership role offers an exciting opportunity to oversee the coordination of services that directly impact the lives of individuals supported by our organization. If you are passionate about person-centered care, team leadership, and ensuring comprehensive support plans, we invite you to apply and contribute to our mission of empowering individuals to achieve their full potential. KEY RESPONSIBILITIES*: Lead and supervise the Case Management team, including the Assistant Director and Case Managers, ensuring effective coordination and delivery of case management services. Oversee the assessment and treatment planning processes to develop personalized support plans for individuals served. Coordinate with internal staff and external professionals to facilitate comprehensive, person-centered services. Maintain and ensure the accuracy, confidentiality, and completeness of personal records and files related to client services. Monitor and evaluate the effectiveness of case management strategies, making improvements as needed. Ensure compliance with organizational policies, state and federal regulations, and best practices in case management. Provide training, mentorship, and performance evaluations for team members to foster professional growth. Collaborate with other departments to support holistic service delivery and organizational goals. Advocate for individuals’ needs and promote a person-centered approach within the organization. BEHAVIORS/QUALIFICATIONS FOR SUCCESS: Understanding of organizational dynamics. Ability to speak in public to varying group sizes. Ability to establish a comfortable and supportive relationship with individuals receiving support and their families. Ability to maintain effective relationships with other management staff, employees, and the public, demonstrating sensitivity to corporate needs, employee goodwill, and the Company’s public image. Understanding and commitment to person-centered support for people with intellectual and developmental disabilities. Knowledge and understanding of company operations and DDA, CHOICES, and Employment and Community First CHOICES. Ability to present facts and recommendations effectively in oral, electronic, and written form. Ability to exercise good judgment, responsibility, and independent action. Excellent crisis management interpersonal, communication, time management and organizational skills. Uphold the strictest of confidentiality and follow the guidelines related to the Health Insurance Portability and Accountability Act (HIPAA)/HITECH and Family Educational Rights and Privacy Act (FERPA). Utilize Electronic Health Record (EHR) as required for Company operations. Advanced computer skills. Ability to lift 50 pounds (weight of average manual wheelchair when chair is empty). Understanding of Person-Centered Practices/Thinking. Requirements: MINIMUM REQUIREMENTS: Bachelor’s degree plus one year of relevant experience; or Associate’s degree with two (2) years of relevant experience; or Licensed Practical Nurse (LPN). A Medical Assistant certificates may be accepted as an alternate to LPN with at least two (2) years of experience. A minimum of one-year experience in the field of DDA. Case Management experience preferred. Management experience preferred. DDA and Managed Care Organization (MCO) designated online training, First Aid, CPR, and Medication Certification course within first 90 days of employment, and any other required training. Person Centered Thinking Training. Emory Valley Center Orientation. Skills System training. Valid TN driver’s license and a good driving record. BENEFITS: Attractive Compensation: Enjoy the flexibility of Pay on Demand (NetSpend) along with a comprehensive benefits package for our full-time team members, featuring a 401(k) plan. Paid Time Off: Enjoy generous paid time off along with holiday pay to rejuvenate, ensuring you bring your best self to work each day. A Strong Support System: Our supervisors are genuinely invested in the well-being of both our individuals and you! Job Security: Enjoy peace of mind with a position at a well-established and thriving company that actively encourages internal mobility and career advancement. Learning and Development: We are committed to your growth and equip you with the essential tools and training to build a rewarding career. Wellness & Benefit Program : Life Insurance, Employee Assistance Program, Referral Program, Gym Membership, and more! At Emory Valley Center, we foster a collaborative and inclusive environment that values professional development and growth. Join us in making a meaningful difference in the lives of individuals and their families, while advancing your career in a supportive and dynamic organization. We offer competitive benefits and opportunities for advancement to dedicated professionals committed to our mission. If you're eager to create a positive impact in a leadership role, or if you're simply curious about what Emory Valley Center has to offer, we invite you to apply using the links provided or reach out to HR@evcmail.org. Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. *A full job description can be made available during the interview process.

Keywords: Emory Valley Center Inc, Cleveland , Case Management Director, Healthcare , Oak Ridge, Tennessee