EmPATH Residential Counselor

Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: March 17, 2026

Job Description:

EmPATH Residential Counselor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the EmPATH Residential Counselor today! The EmPATH Residential Counselor Job Purpose/Summary Summary of role of team: - The PT will be a part of a muitl-disciplainary team that renders short-term treatment (23 hrs.) to facilitate access to services and stabilization to those 18 years and above that present with a psychiatric crisis. - This position monitors consumers in EMPATH and provide assistance to teammates in providing safe, therapeutic interventions to consumers receiving emergency psychiatric interventions. Typical Working Conditions/ Environment - Working conditions consist of a 16-lounge bed residential unit. - Hours of operation are 24/7. - The role of the PT is to ensure coverage is provided 24/7 despite any weather conditions or holidays that arise. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties - Leads groups and organizes activities. - Offers 1:1 counseling as requested by clients. - Responds to all flags, emails, and voicemails within 2 business days. - Completes Staff Daily Duties assigned by supervisor before the end of each shift. 2. Complete all documentation in compliance with CARF and funder standards - Completes group logs, transport logs, and charting correctly as well as on time. 3. Maintaining/completing daily safety checks, property checks, and adhering to daily schedule - Completing safety checks when observing clients - Properly completing property inventories and searching belongings - Follow EMPATH schedule to give clients an effective daily structure for optimum progress. 4. Functions as a member of a multi-disciplinary team - Must be punctual and maintain good attendance record - Must stay awake and alert on all shifts. - Maintaining a strong line of communication with all staff to effectively and safely provides assistance to the people we serve - Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. - Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors - Accepts additional assignments and/or changes in assignment and/or work. COMPENSATION: - Starting salary for this position is approximately $16.71 - $18.79/hr based on relevant experience and education. Schedule: - Must have flexible schedule. - Possible overnight shifts, holiday work and overtime. - Regular attendance is an essential job function. - Must be punctual and maintain good attendance record. - Must stay awake and alert on all shifts. Travel: - Valid driver's license with F endorsement required. - Reliable vehicle required. - Picking up clients from community locations and hospitals in personal vehicle or company vehicle. Equipment/Technical Competency: - Computer experience is essential. - Ability to learn and utilize EMR and create documents within the program. QUALIFICATIONS - EmPATH Residential Counselor Experience: - Experience in working with special populations including individuals with severe and persistent mental illness, Co-occurring Disorders, and Dual Diagnosis is preferred. - Computer experience is helpful. - Experience working in a crisis setting is preferred. - Regular attendance is an essential job function. Education / Knowledge: - High School Diploma or equivalent (GED) or Bachelor's degree with experience working or volunteering with children, adults, families, or community service preferred. - Experience working with individuals with mental illness or special populations in a crisis setting with co-occurring and dual diagnoses preferred. - Must have coursework and/or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Physical/Emotional/Social - Skills/Abilities: - Possible exposure to biological hazards. - Hearing of normal and soft tones. - Close eye work. - Valid driver's license with F endorsement. - Lifting up to 50 lbs. - Pushing/pulling up to 150 lbs. - Frequent sitting, standing, walking, bending, stooping, and reaching. - This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, ability to go down on knees, running, and walking. - Training and certification in Handle with Care is mandatory in addition the ability to remain awake and alert during shift. Location: - Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI5e8cdaaa32a0-37156-39915071

Keywords: Helen Ross McNabb Center, Cleveland , EmPATH Residential Counselor, Healthcare , Knoxville, Tennessee