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Customer Service

Company: Ed Jacobs Companies
Location: Cleveland
Posted on: March 3, 2020

Job Description:

We are hiring a Customer Service Representative to manage customer queries and complaints. Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process Requirements: High school diploma, general education degree or equivalent. Ability to stay calm Comfortable using computers. Experience working with customer support.

Keywords: Ed Jacobs Companies, Cleveland , Customer Service, Hospitality & Tourism , Cleveland, Tennessee

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