Night Audit- Hampton Inn, Cleveland TN

Company: Vision Hospitality Group
Location: Cleveland
Posted on: April 3, 2021

Job Description:

Our Culture: We are a highly entrepreneurial company limited only by our imagination. Teamwork is a major aspect of our culture. Our property teams are a highly team focused groups, that work closely together to ensure our guest, product and services are the best. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We are always striving to be better, are never bored and never complacent. Our teams thrive on hard work, diversity and producing outstanding guest experiences. We endeavor to make our employees comfortable so they can engage unhindered. Finally, giving back to the community is also a keystone of our culture. Most team members volunteer in some form or fashion and are given the opportunity to participate in volunteer/non-profit work. Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. Job Requirements:

• Complete all required training
• Adhere to all standard operating procedures and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every guest and associate
• Balance the day's business in a neat, orderly, and timely fashion
• Be able to work all night, and also be available for other shifts at front desk when necessary
• Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
• Can complete all tasks described on the relevant shift check list
• Check credit of guest accounts daily and follow up if action is required
• Must have knowledge of surrounding area
• Keep cash drawer secure and in balance throughout the shift
• Sell and upsell rooms to walk-in guests and phone reservations
• Have general knowledge of housekeeping Necessary Skills:
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
  • Must be responsible for safety and security of guests, fellow employees and hotel assets
  • Have knowledge of fire alarm system and evacuation procedures
  • Able to report to scheduled shifts
  • Able to communicate effectively in writing, verbally, and in person
  • Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
  • Is organized, honest, and works well with others
  • Maintain a clean and attractive work area, uniform, and person
  • Able to work with people from diverse cultures and backgrounds Physical Requirements:
    • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
    • Can perform work for 8 hours and work in a restrictive space/environment
    • Must have eyesight enabling vision both near and far
    • Must be able to use/lift arms for up to 8 hours
    • Must be able to work over night independently
    • Must be able to handle heat and stress
    • Have finger dexterity for operating equipment
    • Must speak in a clear, understandable voice, hear at a basic level, and understand English Management Position? No Entry-Level Position? Yes Work Permit Needed? Applicants who do not already have legal permission to work in the United States will not be considered. Job Available: Immediately

Keywords: Vision Hospitality Group, Cleveland , Night Audit- Hampton Inn, Cleveland TN, Hospitality & Tourism , Cleveland, Tennessee