Customer Service Call Center Specialist

Company: Customer Driven Staffing
Location: Cleveland
Posted on: January 8, 2022

Job Description:

Job Description Customer Service Call Center Specialists needed for a Premier Cleveland Call Center. This is a fantastic opportunity for those who are serious about taking care of customers and enjoy a fun working atmosphere Our ideal candidate will have minimum of 1 year of customer service experience at the same job . Call Center experience is a Plus We want people who are looking for long-term employment and not just a "for now" job Customer Service Agents are the front-line representatives of the company and are crucial to success and customer satisfaction. Responsibilities include, managing accounts with billing issues and refunds, finding appropriate parts and providing quotes, as well as placing orders via phone, email, and live chat. The people calling in are seeking your help and we want the best of the best to help them Required to have excellent internet and typing skills, friendly phone etiquette, and the passion to succeed with us. Training is 2 weeks Monday-Friday schedule of 8:00am-5:00pm. No absence or tardies are allowed during this time. After training employees will be provided with a schedule. Center operates 7 days a week in a window of 7AM- 8PM .Employees are required to rotate shifts every 3 months .Days of work and days off vary at each rotation. Must have High School Diploma or GED and pass a Criminal background check and Drug test. Starting pay is $13.00 and will increase to $14.00 or $15.00 P/hr depending on job performance and attendance. Once you are on company payroll for 30 days you are provided with benefits including 100% EMPLOYER PAID MEDICAL, DENTAL & VISION CASUAL ENVIORNMENT Company Description Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work We strive to provide a personal and professional service experience to our employees, customers, and business partners.

Keywords: Customer Driven Staffing, Cleveland , Customer Service Call Center Specialist, Hospitality & Tourism , Cleveland, Tennessee