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Human Relations Coordinator

Company: Food City
Location: Cleveland
Posted on: August 3, 2022

Job Description:

Job Summary:This position is designed to assist the Store Manager in building the "Best Team in Town" to ensure that Food City is indeed "The Best Store in Town!"Essential Job Functions: 1. Walk the store daily; i.e. make contact with and be available to all associates working.Recruiting ProcessUpdate the In-Store Career BoardsReview and update Event Calendar and plannerHigh School and College Contact Person (Yearly Plan)Communicate and assist in coordinating all career fairs with Company RecruiterMaintain College Tracking ReportCheck hiring kiosk daily for cleanliness and report any technical issues to I.S. Support Desk (ext. 5005)Ensure that internal company job opportunity postings are communicated and removed as directedSchedule and communicate with all Front End associates the HRC's availability for assisting applicants needing help with the application processReceive and assist possible candidates with employment inquiry calls Hiring ProcessAttend Department Head Meetings and coordinate staffing solutions for each department's needsReview all applications (daily)Conduct all phone interviewsScheduling and conducting initial interviews with department headAll drug testing, verifying resultsCompleting new hire paperwork/processSchedule orientation and new hire department training with the department trainer and communicate the schedule in writing to all new associates.Orientation ProcessComplete New Hire Welcome and Orientation Checklist with all new hiresIssue uniforms to all new associates based on department dress codeCreate and issue name badgesSchedule Fast Track training with the department trainer, using the Fast Track Exceptions Report and provide new associate a copy of the exceptions reportAssist all new associates with signing on to Fast Track and completing "About Fast Track" lesson and ensure all orientation lessons are completedAssist all new associates with signing on My Profile and teaching to navigate through the systemFollow up on new hire training completionTrainingConduct new hire store tours (3 Hour Tour)Follow up with Department Trainers, Department Managers, Store Managers and associates to ensure all associates receive thorough training for any new positionsVerify Department Trainers are certified by Department Training SupervisorsMonitor Fast Track training and reporting and report to the department head and store managerMaintain all Company Manuals and ensure updates are read and signedConduct Monthly Feelings classes (Yearly Plan)Conduct Quarterly Exceptional Service Classes (Yearly Plan)Benefits Open Enrollment and benefits review, including ESOP (Yearly Plan)Serve as the Voluntary Benefits Enroller during Annual Open EnrollmentAssist associates with questions regarding benefits including the enrollment process and assist associates in contacting appropriate persons for questions or further informationPromote annual scholarship opportunities and assist interested associates in the application ProcessFacilitate KARE Program and Leaves of AbsenceGenerate and review Newly Eligible for 401K Report monthly and meet with each newly eligible associate individuallyCoordinate Claude Varney Awards Program for store locationFacilitate birthday and retirement recognition of associates, report to the Store ManagerMaintain all state and federal required postings on HR Bulletin BoardMaintain minor files, check for daily/weekly complianceMaintain local school calendars to prevent violationsJob Qualifications:Associate degree or equivalent work experience1-2 years' experience in Retail operationsMust be able to resolve differences through diplomatic meansMust be knowledgeable in various training methodsAbility to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basisFlexibility in work hours including nights, weekends, and holidaysMust have excellent problem-solving skillsMust be able to lead by example to give Food City Customers their best shopping experienceKnowledge of Food City policies and proceduresExpertise of all job duties associates must perform in each area of responsibilityAbility to attend on-site work during scheduled shifts to adhere to company time and attendance policiesAbout Food City:Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations.We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide.Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

Keywords: Food City, Cleveland , Human Relations Coordinator, Hospitality & Tourism , Cleveland, Tennessee

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