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Call Center Customer Service Rep

Company: Customer Driven Staffing - Cleveland
Location: Cleveland
Posted on: August 10, 2019

Job Description:

Customer Service Representatives needed for local call center. Candidates must have minimum of 2 years of customer service experience at the same job and at least 6 months of call center experience.This employer pays 100% of employee medical and dental.FULL TIME AND PART TIME (FT/PT) OPPORTUNITIES AVAILABLEResponsibilities:Managing customer accounts with billing issues, refunds, verification.Assist in providing quotes and placing orders via telephone, email and live chat.Will combine technical training to resolve customers needs.Sales background helpful as you will be offering products for sale.Requirements:Must have excellent internet skills, friendly phone etiquette and able to type 35wpm.Will train for two weeks from 8AM - 5PM and then be given a work schedule.High School Diploma or GED required.Must be able to pass drug screen and background check upon formal offer.English and Spanish speaking is a plus.Call center operates 7 days a week. Employee schedule will be 5 days a week. Employee will be required to rotate 8 hour shifts every 3 months.Great benefits after going permanent and on their payroll for 90 days!Job Type: Full-timeSalary: $11.50 to $12.50 /hour

Keywords: Customer Driven Staffing - Cleveland, Cleveland , Call Center Customer Service Rep, Hospitality & Tourism , Cleveland, Tennessee

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