FIeld Service Representative - Part-Time

Company: Magid Glove and Safety
Location: Cleveland
Posted on: May 16, 2022

Job Description:

Responsibilities include:

• Meet key customer contacts to ensure needs are being met and products are available
• The position is a variable hours employment
• Monitor inventory stocking levels which may include ordering and replenishing inventory
• Maintain accuracy and functionality of all activities related to Vending Solutions
• Resolves customer problems promptly and accurately in a manner that will retain and promote world class customer service
• Performs troubleshooting and repairs on vending machines
• Follows designated route as defined by weekly schedule
• Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
• Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with Magid Vendsupport
• Complies with the safety and inspection requirements of the facility where the service is being provided
• Works collaboratively with Field Supervisor, Vendsupport, and Field Sales on a daily basis
• See this job in action: Magid Field Service Rep videoRequirementsRequirements:
  • Must have a reliable vehicle, valid Driver's license and a personal smartphone
  • Must be able to lift up to 40 pounds
  • Good communication and customer service skills
  • Must have basic computer skills & be mechanically inclined
  • Should be detail oriented
  • Must be willing to work in warehouse environment
  • Must pass background and drug screeningThis is a PART-TIME, long term, hourly paid assignment averaging between 6-8 hours a weekPay rate is $16.00 per hour.Magid is an Equal Opportunity Employer (EOE) - minority/female/disabled/veteran SummaryMagid is seeking a PART TIME Field Service Representative to work an estimated 3-4 hours per day (2 days per week); 6-8 hours a week, servicing our customers in the Cleveland, Tennessee area.Why MAGID?We're a family-owned safety manufacturer based in Romeoville, IL. FSRs are a big part of our customers' safety as they keep Personal Protective Equipment in stock and accessible to the workers who need it. Responsibilities will be to refill on-site vending machines with our safety products. Products include glasses, ear plugs, respirator masks, gloves, etc. In addition, this person will monitor and report low stock levels to the district manager for re-order, maintain the Personal Protective Equipment storage area clean, and handle any (vending) machine issues such as basic part replacement or configuration if needed. The hours worked each day can vary, but must fall between 7AM-5PM (M-F).There is a chance for additional hours as additional business is added within the area, but this is not guaranteed.This is a PART-TIME, long term, hourly paid assignment averaging between 6-8 hours a weekPay rate is $16.00 per hour.Magid is an Equal Opportunity Employer (EOE) - minority/female/disabled/veteran

Keywords: Magid Glove and Safety, Cleveland , FIeld Service Representative - Part-Time, IT / Software / Systems , Cleveland, Tennessee