Floor Care Technician

Company: Westgate Resorts
Location: Gatlinburg
Posted on: February 16, 2026

Job Description:

Job Description Job Description Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60 resorts across the company. Job Description Clean carpets and floors in rooms and public areas of the resort. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING: Cleaning carpets and floors in rooms and public areas of the resort Clean carpets, upholstery, floors and room accessories to remove effects of smoke and water damage such as dirt, soot, stains, mildew and excess water moisture Must wax and strip floors as needed Drives vehicles or golf carts with floor mounted or portable commercial carpet, upholstery and interior cleaning machines, tools and supplies to work site Ensures that proper safety signs are set up prior to performing floor cleaning activities Places fans and dehumidifiers in strategic room location to remove moisture from carpets, upholstery and air. Verifies moisture presence and removal with moisture sensor Spray or fogs carpets, upholstery and accessories with fabric conditioners and protectors, deodorizers and disinfectants Inspect completed restoration to ensure conformance to standards Assists in training of fellow employees in the department Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's license Additional Information Weekends Required Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: Westgate Resorts, Cleveland , Floor Care Technician, Labor , Gatlinburg, Tennessee