Skilled Inpatient Care Coordinator
Company: naviHealth, Inc.
Posted on: May 3, 2021
Skilled Inpatient Care Coordinator (SICC) plays an integral role in
optimizing patients’ recovery journeys. The SICC completes
weekly functional assessments and engages the PAC
inter-disciplinary care team providing them with the proprietary nH
Outcome tool to align expectations for discharge planning. The
position engages patients and families to share information and
facilitate informed decisions. By serving as the link
between patients and the appropriate health care personnel, the
SICC is responsible for ensuring efficient, smooth, and prompt
transitions of care.
Skilled Nursing Facility (SNF) assessments on patients using
clinical skills and appropriate measurement tools, such as nH
Predict, nH Outcome, InterQual and CMS criteria, upon admission to
SNF and periodically through the patient stays.
targets for Length of Stay (LOS), target outcomes, and discharge
plans with providers and families.
all SNF concurrent reviews, updating authorizations on a timely
effectively with the patients’ health care teams to establish an
optimal discharge. The health care team includes physicians,
referral coordinators, discharge planners, social workers, physical
patients’ progress toward discharge goals and assist in resolving
weekly in SNF Rounds providing accurate and up to date information
to the naviHealth Sr. Manager or Medical Director.
appropriate referrals are made to the Health Plan, High-Risk Case
Manager, and/or community-based services.
with patients, families, or caregivers either telephonically or
on-site weekly and as needed.
patient/family care conferences.
and monitor patients’ continued appropriateness for SNF setting (as
indicated) according to InterQual criteria or the nH
naviHealth is delegated for utilization management, review referral
requests that cannot be approved for continued stay and are forward
to licensed physicians for review and issuance of the NOMNC when
peer to peer reviews with naviHealth Medical Directors.
new delegated contract start-up to ensure experienced staff work
with new contracts.
assigned caseload in an efficiently and effectively utilizing time
timely and accurate documentation into the CM Tool
review of census and identification of barriers to managing
independent workload and ability to assist others.
monthly dashboards, readmission reports, quarterly, and other
reports with the assigned Clinical Team Manager, as needed, to
assist with the identification of opportunities for
to organizational and departmental policies and
confidentiality of all PHI information in compliance with HIPPA,
federal and state regulations, and laws.
other duties and responsibilities as required, assigned, or
Active, unrestricted registered clinical license required –
Registered Nurse, Physical Therapist, Occupational Therapist, or
3 - 5 years of clinical experience required
At least 2 years of Case Management experience
Patient education background, rehabilitation, and/or home health
nursing experience a plus
Experience working with geriatric population preferred
Exceptional verbal and written interpersonal and communication
Strong problem solving, conflict resolution, and negotiating
Proficient with Microsoft Office applications including Word, Excel
Independent problem identification/resolution and decision-making
Must be able to prioritize, plan, and handle multiple tasks/demands
Conditions and Physical Requirements
to establish a home office workspace
to manipulate laptop computer (or similar hardware) between office
and site settings
to view screen and enter data into a laptop computer (or similar
hardware) within a standard period of time
to communicate with clients and team members including use of
cellular phone or comparable communication device
to remain stationary for extended time periods (1 - 2
to mobilize to and within sites within an assigned local or
regional market/area, including car transport, up to 85% of the
is improving the healthcare experience for seniors to live more
fulfilling lives. For nearly a decade, naviHealth has been a
trusted partner for the nation’s top health plans, health systems,
and at-risk physician groups navigating the shift from volume to
value. Powered by a predictive technology and decision support
platform that provides clinicians and care teams with
evidence-based protocols, naviHealth’s high-touch, proven care
model fully supports patients from pre-acute through to the home.
With naviHealth, patients can enjoy more days at home, and
healthcare providers and health plans can significantly reduce
costs specific to unnecessary care and readmissions. For more
information about naviHealth, visit navihealth.com.
the healthcare experience for seniors to live a more fulfilling
Guided by purpose
Devoted to service
Energized by impact
above statements are intended to describe the general nature and
level of work performed by colleagues assigned to this job. It is
not designed to contain or be interpreted as a comprehensive list
of all duties, responsibilities, and qualifications. naviHealth
reserves the right to amend and change responsibilities to meet
business and organizational needs as necessary.
is an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, or any other protected status
under applicable laws and will not be discriminated against on the
basis of disability.
Keywords: naviHealth, Inc., Cleveland , Skilled Inpatient Care Coordinator, Other , Cleveland, Tennessee
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