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Clinical Team Assistant

Company: Hospice of Chattanooga
Location: Cleveland
Posted on: June 6, 2021

Job Description:

About our Organization

We at Hospice of Chattanooga will take the time to listen, honor your choices, and walk with you through life's journey. Our family of care provide hospice, palliative care, perinatal hospice care as well as care-sitting, caregiver support, social services and bereavement. Our vision is to enrich our communities through education, planning, and nurturing throughout life's journey. We're here for you when you need us most. We are proud to be a Great Place to Work Certified!

Our Locations and Service Areas

We proudly serve patients and families in private homes, assisted living facilities, skilled nursing facilities, hospitals, and our care center. We serve 22 counties throughout Tennessee, Georgia and North Carolina. Our home office is in Chattanooga, TN.

Compensation, Benefits & Work-Life Balance

To attract, reward, motivate and retain great people, Hospice of Chattanooga offers a flexible work environment, a generous Paid Time Off Policy, competitive salaries, and an outstanding benefits package to include a 403B retirement plan with employer match, and company paid Long Term Care, Long Term Disability and Life Insurance to eligible employees. Please visit our website for additional employment opportunities and more information on the variety of benefit options available to our employees.

Join us in making a difference in someone's life! We are currently seeking a Clinical Team Assistant to join our group of dedicated and experienced professionals.

Job Description Summary

The CTA is responsible for coordinating all office activities including: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The CTA is responsible to the Program Director and assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.

Essential Job Functions/Responsibilities

  • Maintains confidentiality of patient information.
  • Maintains accurate up to date medical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
  • Communicates effectively on the telephone with patients, families and staff.
  • Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
  • Welcomes and assists all guests.
  • Manages incoming, outgoing and interoffice mail.
  • Performs typing, faxing and coping tasks as requested for various staff persons.
  • Inputs data into computer for billing purposes.
  • Orders and maintains accurate records of medical equipment and supplies.
  • Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, VP of Program Operations and/or Clinical Manager.
  • Responsible for gathering and recording staff members' DSRs.
  • Tracks admission, discharge, IDTs, certification and re-certification dates on all patients.
  • Responsible for assisting with audits of patient information.
  • Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Home Office.
  • Performs other necessary functions/duties as assigned by the Program Director and/or Clinical Manager.
  • Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, VP of Program Operations and/or Clinical Manager.

Position Qualifications

  • Minimum of high school education; preferably with secretarial and computer background.
  • General knowledge of spelling, punctuation, grammar, medical records and office procedures.
  • Basic knowledge of office machines.
  • Basic knowledge of telephone skills.
  • Aptitude or computer data entry and use of current software systems.
  • Ability to establish and maintain effective working relationships.
  • Ability to meet the public and staff as a positive, friendly and professional representative of the agency.
  • Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
  • Personal car for travel and valid driver's license.
  • Carry personal auto liability insurance coverage.

Location-Service Area: Cleveland, TN

Employment Status: Full Time

Hospice of Chattanooga is an equal opportunity employer. Hospice of Chattanooga will hire the most qualified applicants for positions and provide Equal Employment Opportunities for all applicants and employees without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, marital status or disability.

Keywords: Hospice of Chattanooga, Cleveland , Clinical Team Assistant, Other , Cleveland, Tennessee

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