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Receptionist

Company: Avail Senior Living
Location: Cleveland
Posted on: June 6, 2021

Job Description:

AVAIL SENIOR LIVINGJOB DESCRIPTION POSITION:REPORTS TO:DEPARTMENT:ReceptionistExecutive Director or Business Office DirectorAdministration Broad Function: Provide clerical/administrative support according to established procedures and as directed bythe Executive Director and/or the Business Office Director. Performance Responsibilities: Operate the telephone system.Maintain a pleasant, courteous, helpful disposition and professional appearance always when interacting with residents, family members, visitors, callers, and staff.Monitor's emergency call system: dispatch nurse to resident involved; at RN's request, phone 911; send houseman to bring service elevator to receiving door and await arrival of Maintain administrative/office duties as directed (may include, by not limited to):Filing, computer typing, copying, data entry, etc.Sort and distribute mail daily.Collating brochures.Oversee office equipment maintenance (i.e., postage machine, fax machine, copy machine, etc.).Maintain daily backup of reps and other office programs as directed.Keep Executive Director and Marketing Director informed of office activities, schedule of appointments, office problems, and needs.Receive inquiries and release information in accordance with established policies and procedures.Maintain confidentiality of all pertinent resident information to assure that resident's rights are protected.Give directions/information to visitors, guests, residents, sales representatives, etc.Assure that reception and lobby areas are neat and clean (i.e., vacuum and dusting)Assist with preparation for special events.Other duties as assigned. Qualifications: High school graduate or equivalent.Two 2) years office experience.Must be knowledgeable in computer skills, word processing, etc.Ability to type a minimum of 40 words per minute.Receptionist Job Description Must be knowledgeable in secretarial duties and use of equipment related to secretarial functions.Ability to make independent decisions and keep information confidential.Must be able to read, write and speak the English language.Excellent phone etiquette and communication skills.Ability to work with diverse staff, residents, and resident's family members.Excellent interpersonal and listening skills. Physical Requirements: Must be able to sit, twist, grasp and perform repetitive duties.Must be able to move intermittently throughout the workday.Must possess sight/hearing/speech senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

Keywords: Avail Senior Living, Cleveland , Receptionist, Other , Cleveland, Tennessee

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