Customer Service Representive

Company: Randstad
Location: Cleveland
Posted on: January 9, 2022

Job Description:

Customer Service Representive

**job details:**

+ location:Cleveland, TN

+ salary:$11.50 per hour

+ date posted:Tuesday, March 30, 2021

+ experience:Entry Level

+ job type:Temp to Perm

+ industry:wholesaler of electrical appliances

+ reference:AB_3606804

+ questions:amanda.massengill@randstadusa.com423-478-3942

**job description**

Customer Service Representive

Do you love helping others and have a sense of urgency with issue resolution? Randstad is currently accepting applications for call center representative in the Cleveland, TN area.These positions take place in an office and call center environment. There are temp to hire opportunities that offer full 100% PAID benefits to employees once they are hired full time! This includes, medical, vision, and dental.

These are not work from home opportunities.

Applicants must be willing to work an 8 hour shift between the hours of 7am - 8pm and be available to work Mon-Sun. Candidates will have one weekend day and one weekday off each week. Candidates must submit to client screenings such as a criminal background check and drug test.

A resume is required in order to be considered for this position.

Responsibilities

+ Receiving Inbound calls

+ Assisting customers with technical issues

+ Documenting customer needs and problems on accounts

+ Receiving and processing orders

+ General troublshooting

The essential functions of this role include:

+ working up to 5 hrs of overtime per week

+ working weekends

Skills

+ Telephone Etiquette

+ Typing Skills

+ Active Listening

+ Basic Software Skills

+ Customer Service (1 year of experience is required)

+ Typing 35 WPM (1 year of experience is required)

+ Basic Computer Skills

+ Call Center Support

Education

+ High School (required)

Qualifications

+ Years of experience: 0 years

+ Experience level:Entry Level

Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Cleveland , Customer Service Representive, Other , Cleveland, Tennessee