Server
Company: Ihop
Location: Cleveland
Posted on: May 7, 2022
Job Description:
Job DescriptionServerLOCATION: 4323 Freedom Parkway NW in
Cleveland, TNSUMMARYProvide prompt, efficient, courteous service to
all guests. Service includes greeting, seating, taking and serving
orders, clearing dishes and resetting tables.ESSENTIAL DUTIES AND
RESPONSIBILITIESThese include the following:
- Develop and maintain professional functional working
relationships with IHOP employees and guests.
- Execute the "Service Excellence" per the IHOP SOP to ensure a
high-quality guest experience.
- Handle guest complaints in a timely manner, inquire about the
quality of the dining experience, thank guests, and invite them to
return.
- Communicate guest food orders and service requests in an
accurate and timely manner.
- Memorize and apply IHOP terminology, abbreviations,
methodologies, and plating and menu knowledge.
- Comply with SOP methods in regard to guest checks and
maintaining cash control.
- Stock and rotate all needed supplies in the service areas and
dining room.
- Comply with all local and SOP health, sanitation, and safety
guidelines.
- Clear, clean, and reset tables and clean chairs, booths, and
floors after guests leave.
- Perform all cleaning duties according to posted cleaning
charts.
- Comply with IHOP uniform and appearance standards per SOP
guidelines.
- Perform other assignments or tasks as assigned by the General
Manager, Assistant Manager, or acting supervisor.
Keywords: Ihop, Cleveland , Server, Other , Cleveland, Tennessee
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