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Bilingual Account Supervisor (Rotating)

Company: Staff Management Solutions, LLC
Location: Cleveland
Posted on: August 3, 2022

Job Description:

Organized. Reliable. Accessible. Join Staff Management - SMX as our next Account Supervisor. Oversee the day-to-day management of a shift at a client site. From interviewing and orienting new associates to ensuring accurate payroll and invoicing, as an Account Supervisor, you'll apply your outstanding organizational skills to facilitate an efficient, safe, and productive onsite operation. You will utilize your knowledge of company policies and procedures to ensure shifts are fully staffed and appropriately reported, and work with our associates to address all issues and concerns. Support of strategic projects, including some administrative tasks, may be required periodically to further develop the client partnership. Essential Job Functions: ASSOCIATE MANAGEMENT Track and report daily associate attendance, conduct, and performance to maximize effectiveness and efficiency. Assist in associate recruiting efforts to ensure sufficient, qualified staff levels are reliably met. Schedule, orient, train and/or test incoming associates, as required, as part of the pre-employment process. Directly supervise associate team Group Leads, assigning and following up on task completion and providing feedback on performance. REPORTING & PAYROLL Using proprietary software, complete daily shift check-in and operations reporting to ensure that each shift is properly staffed. Execute accurate payroll and invoicing. SAFETY PROGRAMMING Complete regular safety checks, issue warnings to violators, and complete accident reports when required. This may include managing associates on light duty, providing them with work within restrictions, or following up on injury status. Experience:

  • High school diploma or G.E.D. preferred, or at least six months of related experience
  • Knowledge of MS Office software: Excel, Outlook, PowerPoint, Word
  • Comfort communicating to various audiences, both orally and in writing
  • Strong interpersonal and customer service skills
  • Exceptional attention to detail Our Culture: We're in the business of people, so support and teamwork are important to us. We power some of North America's leading companies by putting people to work in distribution, fulfillment, and manufacturing jobs. We'll find you a place where you'll gain experience, knowledge, and skills through hands-on learning, where you can succeed and grow, and where your hard work will be recognized. People of all personalities, backgrounds, and talents succeed with us. There's a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.

Keywords: Staff Management Solutions, LLC, Cleveland , Bilingual Account Supervisor (Rotating), Other , Cleveland, Tennessee

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