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Registration Clerk - ER - Full-Time

Company: Tennova Healthcare-Cleveland
Location: Cleveland
Posted on: September 25, 2022

Job Description:

Job Description Registers patients and processes related paperwork. Duties include interviewing patients, preparing standard registration forms, and performing other admission or transfer related tasks. May be expected to perform clerical and secretarial work. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. POSITION PURPOSEThe ER Registration Clerk is responsible for registering patients for emergency, inpatient, and outpatient services according to policy and procedure established by the hospital as well as verifying all insurance coverage and benefits.Serves as first point of contact for patients presenting to facility for service.Must professionally and courteously collect monies due to facility.POSITION QUALIFICATIONSEducation:High school graduate or GED required.One or two years of college preferred.Diploma or transcripts required upon hire.Experience:One-year experience in a hospital setting with public contact work preferred. Knowledge of Medical Terminology preferred. Licenses/Certificates:None required. Skills:Basic computer skills required. Excellent customer services skills required.General Responsibilities:Gathers accurate demographic and financial information on Inpatient/Outpatient registration.Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.Collects admission deposits, copays and deductibles.Directs patients to the appropriate inpatient department.Distributes appropriate forms to ancillary departments.Monitors diagnostic tests ordered by physicians for Medical necessity according to government guidelines.Verifies patient's insurance coverage/benefits and documents information in the AS400.Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.

Keywords: Tennova Healthcare-Cleveland, Cleveland , Registration Clerk - ER - Full-Time, Other , Cleveland, Tennessee

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