Service Technician, Refrigeration and Appliance Repair

Company: Sears Holdings Corporation
Location: Cleveland
Posted on: April 1, 2021

Job Description:

Join the Sears Home Services team as a Refrigeration Repair Technician! Sears Home Services is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually. We are looking for an In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs. All levels of refrigeration experience welcome! Why the best Service Technicians work for Sears Home Services: Benefits Including medical, dental, vision, 401k, paid holidays, vacation time, life insurance, and more. Perks Including company service vehicle, uniforms, specialized tools, best in class routing software, iPhone, and incentive plans! Dispatch from home (most locations) The best parts and support Because you are working with Sears Home Services, enjoy having access to all brands of OEM parts and getting the job done right the first time! Plus, you have access to Tech Hub, a nationwide support platform to connect you with others to get your support questions answered. Valuable training Sears offers formal training programs for those looking to add to their industry knowledge(including getting EPA certification), as well as continued learning for those wanting to sharpen skills and various career path opportunities for those looking for growth. Must be able to pass a background check and drug screen. Refrigeration Repair Technicians have opportunities to repair Refrigerators, Freezers (sealed and non-sealed systems), and Window Air Conditioners in the customers homes. Service technician responsibilities include: Providing timely and quality repairs of customers products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck Requirements: CFC/EPA Certification is required to have OR be willing to obtain (applicants holding a master-level trade/occupational license(s), i.e. HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs). High school diploma or general education degree (GED) Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Ability to follow directions and specific process steps to ensure quality workmanship Must possess and maintain a valid state drivers license for the state in which you are applying Must be at least 18 years of age Ability to occasionally lift up to 100 lbs.

Keywords: Sears Holdings Corporation, Cleveland , Service Technician, Refrigeration and Appliance Repair, Professions , Cleveland, Tennessee