Director, Pricing

Company: Forward Air Corp.
Location: Atlanta
Posted on: May 9, 2025

Job Description:

The Director, Pricing will provide analytical and pricing support for our business service offerings. The position involves utilizing customers' current shipping data and available market data within Forward Air Inc. analysis models to prepare customer-specific profit and loss forecasts, enabling informed pricing recommendations. The Director will lead and manage personnel involved in initiatives related to the Routing Guide Cost Model and will be responsible for delivering impactful outcomes for the company.
Core Responsibilities & Duties:

• Provide strategic alignment, leadership, and support in operational management and client communication, including successful business reviews related to enterprise pricing initiatives.
  
• Create standardized processes to minimize loss-making customers and retain profitable ones based on the Routing Guide Cost Model.
  
• Enhance and advance the cost information system for improved decision-making.
  
• Oversee the rollout and responsible use of data analytical cost bases.
  
• Develop an understanding of customer transportation needs and service requirements.
  
• Participate in cross-functional and cross-regional projects to improve pricing infrastructure enterprise-wide.
  
• Coordinate project plans and timelines with team members across the enterprise.
  
• Engineer end-to-end applications using process engineering techniques and software development paradigms (SDLC, BPM, waterfall, agile, etc.).
  
• Apply expertise in business, marketing, pricing, and revenue management analytics.
  
• Utilize quantitative and statistical approaches for revenue analytics and optimization.
  
• Support RFQs, RFPs, and RFIs promptly and effectively.
  
• Analyze market and industry trends for pricing effectiveness.
  
• Identify and analyze current and potential business opportunities.
  
• Develop business proposals and bid packages.
  
• Conduct ad hoc reporting and analysis related to customer revenue, profit margins, and service.
  
• Create financial models and reports to support internal initiatives.
  
• Perform other duties as assigned.
  
  Qualifications:
  
  
• Bachelor's degree in business, logistics, transportation, supply chain, or equivalent industry experience.
  
• Minimum of three years' experience in transportation.
  
• Strong relationships with air freight, ocean carriers, airlines, and freight forwarders.
  
• Knowledge of FMC rules and regulations.
  
• Experience with tariffs, rates, accessorial pricing, class, and commodities.
  
• Experience reviewing and negotiating transportation contracts.
  
• Proficiency in MS Excel; MS Access experience preferred.
  
• Ability to work cross-functionally with stakeholders in operations, IT, HR, and finance.
  
• Minimal travel required (less than 10%).
  
  Skills:
  
  
• Positive attitude with a strong work ethic.
  
• Ability to thrive in a fast-paced environment.
  
• Excellent communication, analytical, and problem-solving skills.
  
• Effective communication across all levels of operations.
  
• Strong team player.
  
  Forward Air is an Equal Opportunity employer.
  About Us
  Since 1990, Forward Air has been a leading provider of ground transportation and logistics services in North America, specializing in air freight and expedited LTL markets. We offer surface shipping on a time-definite basis, providing a cost-effective, reliable alternative to air transport. We collaborate with companies of all sizes to develop advantages and meet specific needs. Our services include linehaul, final-mile coverage, and airline logistics, supported by a network of over 90 facilities near major airports, regional sort centers, and secondary airports, forming one of the industry's most comprehensive networks.
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Keywords: Forward Air Corp., Cleveland , Director, Pricing, Professions , Atlanta, Tennessee